First Resource Computer Services
Computer Services (Servers or Workstations and Notebooks)
Consulting for software or hardware
Point Of Sale (POS) Systems and hardware
CCTV Services DVR / IP Cameras
Medical, Legal and Accounting IT Support
Web and Email hosting
Offsite Data Backup
Virtualization (VMWare & Hyper-V)
We have been in business since 1995 and in that time there are not many PC problems that we have not seen and solved. Whether you are a novice or knowledgeable with problem PCs give us a call and find out what we can do for you.
Hardware problems and installations (desktop and laptop)
Software problems and installations
Computer won’t start
Computer runs slowly or randomly crashes
Security problems (such as virus's and spyware)
Wired and Wireless networks and security
Reliable backup strategy for your files (E-mail, Documents, Photos, Music)
Transfer of data and settings to a new system
Data recovery and system rebuilds
User training tailored to your needs
PC and Laptop installation
If you need help with any of the above or anything else that is not listed here please give us a call on 401-941-2500 and we will be happy to advise you.
What we can offer your business
Our varied client base, commitment to improving our skills and a long history of providing IT support means that we have a high level of knowledge in almost every area of IT that could be important to an business.
We learn about our clients businesses and how they function, this means that we know what is important to the running of your organization and we can help your business become more efficient and effective.
We provide a complete IT department outside your organization
IT manager - to advise business management on strategy and ensure that your IT department is providing the service your business needs. To make sure you are getting good deals and service from your third party tech suppliers such as telecoms, copier providers, hardware suppliers, software vendors, hosted solution providers etc.
Remote Support - to quickly resolve your software problems and “how to” queries as they arise.
Onsite Support - to install your PCs, Servers, Laptops, Printers, Scanners, Network infrastructure, Wireless networks, NAS drives, Web Cams, Projectors etc. and resolve hardware problems which require a site visit.
Specialist Workstation and Software Support – to resolve the in depth workstation and software problem that some IT companies say can’t be fixed.
Specialist Server and Network Support – for your local services, remote services and connectivity.
Consultant – To advise you an what technology could be doing for you to move your business forward and sometimes advise where the traditional methods are best and why you should ignore some of the latest “Buzz” words.
Out of hours Engineer – To help with urgent problems outside normal working hours.
SMALL OFFICE SUPPORT
If you work from a Small Office then you need to think about making it as efficient as possible.
We can help by suggesting the best multi-functional printer for your needs and helping you make the switch to VOIP to enable to have advance telephone feature generally only available in larger organizations.
Connecting to your workplace from home and being able to have your telephone extension ring on your home desk is an invaluable function during bad weather when you can't get the car out of the drive!
Remote access your files from your business to your notebook or tablet when you are away.
And much more!